We provide worldwide shipping to all of our customers.

International orders will be shipped via SF Express.

Orders take 2 -3 days to processed and you will receive an email containing your tracking code once your package is ready from our distribution centre.

Note : For all orders now made from December 2019 –

We will schedule the custom production as per batch of ORSQ footwear orders, depending on raw materials readily available in our warehouse. Duration will be 3 weeks – 2 months as all of the orders are custom-made according to priority scheduling and demand.( Excluding shipping time )

To practice sustainable inventory management, we have made efforts to reduce storing unnecessary raw materials.

Each and every order is fully customized by our professionals in-house by hand with fair trade practices.

Our price is excluding custom fees and all additional taxes for all international orders. We cannot be held responsible for any additional costs as you may be required to pay additional for import fees, handling fees to the designated country in order to receive your package.

Pricing and currency are displayed according in UNITED STATES DOLLAR (USD).

Please see SHIPPING for more details/information. Contact us at: customer@orsq.store

All purchases made on ORSQ are strictly nonrefundable with the exception of defective products due to improper handling at the transit despite our best effort to assure our customers with the highest product quality. Customers' discretion should be exercised in the selection of suitable product sizes and measurements provided on the website. Please send any enquiries regarding sizing or fitting to customer@orsq.store. We regret to inform that any requests for replacement would not be entertained unless product is defective due to mishandling at transit.
For all returns and exchanges, a standard, nonrefundable 30 USD administration fee will be charged.
Any form of losses or damages incurred as a result of unattended delivery packages or incorrect shipping addresses would be borne by the customers.
ORSQ reserves all rights to reject returns if the products do not meet our requirements. The decision is final and undisputed.
For more information, please contact us at customer@orsq.store