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International shipping ( Worldwide ) 3 - 21 days Delivery times begin on every Monday & Friday of a business working week once order is placed.
International orders will be shipped via SF Express. Orders take 2 - 3 days to be processed and you will receive an email containing your Tracking Number once your package has been shipped from our distribution center.
Please note that deliveries will take longer during holidays and around festive periods.
We provide free worldwide* shipping to all our customers. However, for international orders our prices are excluding custom fees and all additional taxes. We cannot be held responsible for any additional cost.
Shipping costs will not be refunded, unless there was a mistake in delivery caused by us. In this case, please contact us first.
Your Credit Card Company determines the final exchange rate. Please use XE.com – Foreign Exchange Rate Calculator for a rough gauge.
Pricing and Currency are displayed according in United States Dollars (USD). Please use XE.com – Foreign Exchange Rate Calculator for a rough gauge.
For more information, please contact us at customer@orsq.store
All purchases made on ORSQ are strictly nonrefundable with the exception of defective products due to improper handling at the transit despite our best effort to assure our customers with the highest product quality. Customers' discretion should be exercised in the selection of suitable product sizes and measurements provided on the website. Please send any enquiries regarding sizing or fitting to customer@orsq.store. We regret to inform that any requests for replacement would not be entertained unless product is defective due to mishandling at transit.
For all returns and exchanges, a standard, nonrefundable 30 USD administration fee will be charged.
Any form of losses or damages incurred as a result of unattended delivery packages or incorrect shipping addresses would be borne by the customers.
ORSQ reserves all rights to reject returns if the products do not meet our requirements. The decision is final and undisputed.
For more information, please contact us at customer@orsq.store
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